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Felix

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Activity overview

Latest activity by Felix
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    Felix created a post,

    Significant decrease on active visitors

    Answered
    1. Community
    2. Feedback - Chat and Messaging (Chat)

    Hi,  Did anyone see the situation where there is a sharp drop in the active visitors observed on the chat visual page? The number we are seeing recently is like 1/10 of what it used to be. We did ...

    • Felix
    • Created
    • 2 followers
    • 1 comment
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    Felix created a post,

    Sharp decrease on active visitors

    1. Community
    2. Zendesk Suite Q&A

    Hi,  Did anyone see the situation where there is a sharp drop in the active visitors observed on the chat visual page? The number we are seeing recently is like 1/10 of what it used to be. We did ...

    • Felix
    • Created
    • 2 followers
    • 1 comment
    • 0 votes
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    Felix commented,

    1. Chat
    2. ...
    3. Agent guide
    4. Banning visitors from accessing Chat

    Hi Is there any possibility that we can add a timeframe for the ban? Like we can choose how long we ban this visitor, or an option to ban the visitor but it will be unbanned automatically after lik...