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Aline F.
Joined Oct 16, 2021
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Last activity Aug 22, 2022
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Latest activity by Aline F.
Aline F. commented,
Hi! I have a question about the distribution of chats to agents.
What is the criteria for a chat to be assigned to an agent? I have an agent who is constantly being assigned chats even though there are other online agentes without any chats. Today she was assigned 3 sequencial chats, when there were 5 other online agets with no chats.
View comment · Posted Oct 13, 2021 · Aline F.
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Aline F. commented,
+2 This would be a nice addition, having to export the querie to only then being able to share with somenone who isn't an admin can get quite messy if you're talking about tons os queries and etc
View comment · Posted Aug 10, 2021 · Aline F.
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