
Support Admin
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Total activity21
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes2
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Subscriptions9
Activity overview
Latest activity by Support Admin-
Support Admin commented,
Where is the default archive period set? We would prefer to have the archive to be 180 days when using views.
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Support Admin commented,
I find it very strange that the follow function for an article does NOT do the one thing a user would expect -- email them when the content is updated. Seems a very basic function?
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Support Admin created a post,
Add the ability to add tags to the user profile via macros.
Currently a macro can add/set/delete tags on the active ticket. Please add the ability to add tags to the user profile. Use Case We use user segments to control access to certain KB articles. Membe...
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Support Admin commented,
There is this statement: You will not be notified when updates are made to the body of an article, post, or comment. This is the one feature I would expect when following an article. How can we e...
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Support Admin commented,
Thanks, but that was not the question. I know where the template is for controlling the display of the article to users. I want to know where the template is that controls the view presented to age...
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Support Admin commented,
Which template file is used for editing articles? I want to add a display option setting for our articles
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Support Admin commented,
This function would take all of 5 minutes in a CMS to enable, such as Drupal. In other words, just enable article display based on tags.
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Support Admin commented,
In this article it says: If your account was created after this date, your account doesn't include the option, and this article doesn't apply to you; please see Creating a private ticket for an end...
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Support Admin commented,
Seriously? This is not possible? Default values are a very old and basic concept.
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Support Admin commented,
Are these instructions up to date? At the first steps it says, click Edit Theme. I do not have that function. I have Customize link for the current live theme. If I click that, then my option is to...