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Courtney Aldridge

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Latest activity by Courtney Aldridge
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    Courtney Aldridge commented,

    1. Agent guide
    2. Ticket management
    3. Managing tickets in bulk

    When I am in the view, and select multiple tickets, and click on "Edit Tickets" there is not an "Update" option. I am trying to reassign tickets in bulk. I have tried triggers and automations with ...

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    • Courtney Aldridge
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