Sharra Rosichan
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Last activity
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Activity overview
Latest activity by Sharra Rosichan-
Sharra Rosichan created a post,
Localized Time Zones for Chat Ticket Creation
Feature Request Summary: Zendesk chat should localize the time zone in chat/tickets to what the account holder has sent in Account options. Description/Use Cases: Looking for a ticket from a...
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Sharra Rosichan created a post,
Datasets for Search including Searches by User (individual), not Group
Would it be possible to create datasets where we can look at individual searches by signed in Users?
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Sharra Rosichan commented,
I also agree - a Zendesk to Tableau direct link would be fabulous in helping share our metrics with our stakeholders.
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Sharra Rosichan commented,
We also need access to explore the datasets in other places besides Zendesk Explore.