Dorian BESSE
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Activity overview
Latest activity by Dorian BESSE-
Dorian BESSE commented,
Hi Jeremy, Thank you very much for this recommendation. I just add this trigger on my Zendesk setting. Hope it will help customer and avoid such complaints ! Best.
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Dorian BESSE created a post,
Closing ticket not clear enough for final customer
We have several customer complaints who sent a message > receive answer bot request > and close their demand by clicking on "Yes this article answer my demand, Close the ticket". The thing is, man...