Lolu
CX Ops
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Recent activity by Lolu-
Creating a notification pop up banner
Can anyone just point me in the right direction to create a pop-up notification banner on the top right of the Zendesk page? We want to be able to trigger this notification based on certain criteri...
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Limitations for Messaging reporting in Agent workspace
PlannedBasic reporting data such as first response time, Unreplied tickets, % One-touch aren't available for messaging. These are basic data that we need to be able to make decisions and evaluate the effi...