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Jorge Moreno

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Recent activity by Jorge Moreno Recent activity Votes
  • Using widget for site surveys

    Answered

    Hi, Would there be a way by any chance to use to Chat widget to prompt surveys to gather feedback about the page they are in? We have an early stage platform and would love to be able to automatica...

  • Capture time metric

    Answered

    Hi, I would like to be able to capture the "time between the moment a ticket receives a particular tag until the first public reply, so I can have a query showing how many tickets fell under the di...

  • Unsolved tickets at beginning of period

    Answered

    Hi,   I am trying to create a monthly report on complaints from the previous month which we will use to populate official reports. One of the queries I am struggling with is "unsolved complaints at...