Bruno Monteiro
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Total activity6
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Last activity
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Activity overview
Latest activity by Bruno Monteiro-
Bruno Monteiro commented,
Scott, the issue at this point is that I need this improvement for my end user, I understand that product evolution is always necessary, but they are targeting their user a lot, and not the end use...
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Bruno Monteiro commented,
We're having this issue too, which didn't occur in Insights, but the response from Zendesk support was to wait for this update to come in some roundmap soon, and follow this post. I believe you sho...
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Bruno Monteiro commented,
Scoot, of course. Today we have the need to send various ticket information to our customers, and third parties, to facilitate the understanding of the service that will be performed, we created a ...
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Bruno Monteiro created a post,
SLA Placeholder
We need to have a placeholder with the SLA date, it is very important for personalized emails to the customer, today we only get a placeholder for the task date, but it is not functional, due to th...