Operator AV-1544
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Total activity12
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Last activity
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Activity overview
Latest activity by Operator AV-1544-
Operator AV-1544 commented,
Hello Has anyone ran into this issue? Trying to delete a brand (it has no tickets associated with it). It was just created as a test brand. When trying to delete it, it just stays on the screen w...
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Operator AV-1544 commented,
Understood. Thank you. I have made the changes on it. Will monitor it.
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Operator AV-1544 commented,
Hello Brandon I have about 25 triggers and each one is set up based on the channels (for example, there is a trigger that says if channel is specific email, route to specific group). Issue I am ru...
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Operator AV-1544 commented,
Good Morning We went live with IVR few months ago and now things have gotten really bad within zendesk. Tickets are getting assigned to wrong groups. Questions I have are these: 1. Once a conditio...
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Operator AV-1544 commented,
Hello I am trying to add the Instagram Direct but running into an issue. After successful logging into Facebook, I am getting to step 2, but I am not getting anything into the drop down box for se...
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Operator AV-1544 commented,
This is actually not helpful at all. Based on the subject line, you would think that it would provide you with a list of all your agents and last time they logged in. Unfortunately, it does not. ...
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Operator AV-1544 commented,
Hello I am having the same issues as earlier mentioned. This seems to be a bug somewhere in Zendesk that I am not able to find out. Every new email that is created (not by me but someone else in t...