Michael Cusimano
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Total activity6
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Last activity
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Activity overview
Latest activity by Michael Cusimano-
Michael Cusimano created a post,
Z Bot Chat bot does not work for my account
Is there a reason I can't get the Z Bot chatbot work work as you layout under help for my Zendesk Support account. We're having trouble with the email channel where tickets are not being created a...
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Michael Cusimano created a post,
eMail Channnel does not appear to be working
It appears as if tickets emailed into our account are not creating tickets. How can we trouble shoot this?
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Michael Cusimano commented,
Is there anyway for me to prevent the account owner from seeing ticket request that come in via the email channel?