Edina Bacso
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Votes on activity by Edina Bacso-
Zendesk inbox linked to Gmail inbox creates duplicate tickets in other ticketing systems
Dear Zendesk Team, Within our department we have a Zendesk inbox, which is connected to an external (Gmail) inbox. When the email address of our Zendesk inbox is used to communicate with other depa...
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Agent workspace update - April 2022
AnsweredHi, I have a question regarding the agent workspace update: Before the update we were able to copy (and paste it in another doc) the ticket numbers by clicking on it: Can it be due to the agent wo...