Recent searches


No recent searches

Slobodan Pejnovic's Avatar

Slobodan Pejnovic

Joined May 24, 2022

·

Last activity May 26, 2022

Following

0

Followers

0

Total activity

4

Votes

0

Subscription

1

ACTIVITY OVERVIEW

Latest activity by Slobodan Pejnovic

Slobodan Pejnovic commented,

CommentTicket management

Hi Nicole,

I believe we're definitely using the classic one :) This meaning, I suppose, redaction is not possible on Archived tickets?

Thanks,

Slobodan

View comment · Posted May 26, 2022 · Slobodan Pejnovic

0

Followers

0

Votes

0

Comments


Slobodan Pejnovic commented,

CommentTicket management

Hi Nicole,

Thank you for coming back to me. 

The agent workspace here looks nothing like the one I'm seeing in tutorials. I cannot find these 3 dots anywhere as per the guide that would give me the redaction option. 

Thanks,

Slobodan

 

View comment · Posted May 25, 2022 · Slobodan Pejnovic

0

Followers

0

Votes

0

Comments


Slobodan Pejnovic commented,

CommentTicket management

Hi Zendesk!

Is it possible to redact archived tickets? 

We are using the ticket redaction app and it doesn't seem to be possible. 

Thanks in advance!

Slobodan

View comment · Posted May 24, 2022 · Slobodan Pejnovic

0

Followers

0

Votes

0

Comments