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Slobodan Pejnovic
Joined May 24, 2022
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Last activity May 26, 2022
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Latest activity by Slobodan Pejnovic
Slobodan Pejnovic commented,
Hi Nicole,
I believe we're definitely using the classic one :) This meaning, I suppose, redaction is not possible on Archived tickets?
Thanks,
Slobodan
View comment · Posted May 26, 2022 · Slobodan Pejnovic
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Slobodan Pejnovic commented,
Hi Nicole,
Thank you for coming back to me.
The agent workspace here looks nothing like the one I'm seeing in tutorials. I cannot find these 3 dots anywhere as per the guide that would give me the redaction option.
Thanks,
Slobodan
View comment · Posted May 25, 2022 · Slobodan Pejnovic
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Slobodan Pejnovic commented,
Hi Zendesk!
Is it possible to redact archived tickets?
We are using the ticket redaction app and it doesn't seem to be possible.
Thanks in advance!
Slobodan
View comment · Posted May 24, 2022 · Slobodan Pejnovic
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