Slobodan Pejnovic (Solutions)

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Recent activity by Slobodan Pejnovic (Solutions) Recent activity Votes
  • Hi Nicole, I believe we're definitely using the classic one :) This meaning, I suppose, redaction is not possible on Archived tickets? Thanks, Slobodan

  • Hi Nicole, Thank you for coming back to me.  The agent workspace here looks nothing like the one I'm seeing in tutorials. I cannot find these 3 dots anywhere as per the guide that would give me the...

  • Hi Zendesk! Is it possible to redact archived tickets?  We are using the ticket redaction app and it doesn't seem to be possible.  Thanks in advance! Slobodan