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Mike Funck

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Latest activity by Mike Funck
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    Mike Funck commented,

    1. Chat
    2. ...
    3. Reporting for Chat
    4. Analyzing your Chat activity

    The agent name filter seems to cut off in the mid "S" range. I have a user further down this list that needs to be shown. Is there a maximum number of users that the Agent Name filter can show?  

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    • Mike Funck
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    Mike Funck commented,

    1. Chat
    2. ...
    3. Live chat agent guide
    4. Editing your chat notification settings

    For new chat notifications, I see you can set the repeat for up to 10 times. I have it set for 10 repeats. Currently, it repeats the notification sound 10 times over in quick succession. Is there a...

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    • Mike Funck
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