Gabby
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Last activity
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Activity overview
Latest activity by Gabby-
Gabby commented,
Graeme Carmichael We have business hours set up! I'll look into different responses based on our hours, but unfortunately even during business hours, often times if a user doesn't receive a respons...
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Gabby created a post,
Dissuade users from sending in multiple tickets
AnsweredWe're currently trying to decrease our one-touch ticket rate and a large number of our tickets are merging duplicate tickets from the same user - sometimes users will send 2 - 5 tickets at a time. ...