Margarita Obrador Almodóvar

1. Community
2. Zendesk Suite Q&A
3. timestamp - update tickets according to custom ticket fields

Hi @... Thank you very much! I am reviewing the data thanks to these new metrics and I wanted to know if I have a way to get the average of the first time this Ticket field has been modified to the...

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• Margarita Obrador Almodóvar
• Created July 01, 2021 15:49
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. timestamp - update tickets according to custom ticket fields

Hi @...  Thank you very much for this! it helped me to get closer to the desired data. with this, what I would need is to be able to get the average (in minutes) since a ticket was created until it...

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• Margarita Obrador Almodóvar
• Created June 30, 2021 14:39
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Show tickets not updated for the last month - Explorer

Hi @... Many thanks for your help on this! it works perfectly :) 

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• Margarita Obrador Almodóvar
• Created June 04, 2021 08:45
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Triggers and OOO

Hi @...  Thanks for your help on this! :) 

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• Margarita Obrador Almodóvar
• Created May 28, 2021 08:07
• 0 votes