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Greg

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Recent activity by Greg Recent activity Votes

  • Help with a Trigger

    1. Community
    2. Zendesk Suite Q&A

    Hello,   We deal with many chargebacks/disputed payments through our support site, and many of the tickets we get about it are put on hold while the disputed payments are being investigated/fought....

    • Greg
    • Created
    • 3 followers
    • 4 comments
    • 1 vote

  • Questions Regarding External Authentication

    1. Community
    2. Zendesk Suite Q&A

    Hello,   We are wanting to use an external website of ours to authenticate users, but we one specific uncertainty regarding this.   If a user is registered on our external website and our Zendesk u...

    • Greg
    • Created
    • 2 followers
    • 1 comment
    • 0 votes

  • Help With Bulk Importing Macros

    1. Community
    2. Zendesk Suite Q&A

    Hello,   I am needing assistance with bulk importing macros using the API. I have read all the relevant documentation, but I am still struggling with how I can go about bulk importing macros. I hav...

    • Greg
    • Created
    • 6 followers
    • 6 comments
    • 1 vote

  • Help With Customizing the new Request Page

    1. Community
    2. Zendesk Suite Q&A

    Hello,   My team is on the Zendesk Suite Professional plan with the Productivity Pack. I'm not a big fan of how the default new_request_page.hbs looks, and I would like to make it more appealing. H...

    • Greg
    • Created
    • 4 followers
    • 13 comments
    • 0 votes