
Greg
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Total activity9
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Last activity
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Posts
Recent activity by Greg-
Help with a Trigger
Hello, We deal with many chargebacks/disputed payments through our support site, and many of the tickets we get about it are put on hold while the disputed payments are being investigated/fought....
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Questions Regarding External Authentication
Hello, We are wanting to use an external website of ours to authenticate users, but we one specific uncertainty regarding this. If a user is registered on our external website and our Zendesk u...
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Help With Bulk Importing Macros
Hello, I am needing assistance with bulk importing macros using the API. I have read all the relevant documentation, but I am still struggling with how I can go about bulk importing macros. I hav...
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Help With Customizing the new Request Page
Hello, My team is on the Zendesk Suite Professional plan with the Productivity Pack. I'm not a big fan of how the default new_request_page.hbs looks, and I would like to make it more appealing. H...