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Tim Lux

Joined Apr 25, 2022

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Last activity Apr 26, 2022

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Tim Lux commented,

CommentTicket management

I am able to email our support address with several of these commands and it seems to create the ticket correctly -- with one exception.

When I set tags using the #tags command, I am seeing that the tags are indeed set for this ticket, but the #tags line in the email is not removed so my initial ticket comment starts with #tags .... . All other command lines are removed correctly, but not the #tags one. I tried moving it up and down my command "list" but that one still remains.

Can you check with the devs to see if this is a known issue?

View comment · Posted Apr 25, 2022 · Tim Lux

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