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Talkatone User Support

Joined Jul 14, 2023

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Last activity Jul 14, 2023

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ACTIVITY OVERVIEW

Latest activity by Talkatone User Support

Talkatone User Support commented,

CommentSetting up Agent Workspace

Hello, 

Our Support team only uses the email function on support tickets and we don't have no plans to use the chat/call feature enhancements. Will Zendesk continue to meet our ticketing requirements? We heavily use macros, triggers and automations. Will the new platform affect any of the existing macros, automations, triggers etc.?  How will this affect our current price plan?  

View comment · Edited Jul 14, 2023 · Talkatone User Support

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