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Gerald Cunningham

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Latest activity by Gerald Cunningham
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    Gerald Cunningham commented,

    1. Talk
    2. ...
    3. Reporting for Talk
    4. Analyzing your Talk activity

    Hello,  When looking at our reports, we are seeing a lot of calls in the "Not Recorded" time bracket. With a heavy focus on abandoned calls, we are trying to get a clear understanding of this custo...

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    • Gerald Cunningham
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