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David Kristofor Kingsbury
Joined Nov 12, 2021
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Last activity Mar 29, 2024
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Latest activity by David Kristofor Kingsbury
David Kristofor Kingsbury created a post,
Hi there,
We use the proactive tickets Zendesk app and were wondering if there were any planned updates to be able to support Custom Ticket Statuses.
We'd like to be able to leverage these, but currently we would need to retain Proactive Tickets as a usable app.
If not, are there any viable alternatives that would support custom ticket statuses?
Posted Jan 19, 2024 · David Kristofor Kingsbury
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David Kristofor Kingsbury commented,
We have been looking at the ability to have this reporting as well. Has this become an Open EAP yet?
View comment · Posted Jul 24, 2023 · David Kristofor Kingsbury
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David Kristofor Kingsbury commented,
Hey there, had a question about this: Is it possible to make content that appears within the banner or other places in help-center time sensitive?
I'd like to try and make it so things will automatically serve things like holiday messages when appropriate, and then retire them automatically as needed.
View comment · Posted Nov 09, 2022 · David Kristofor Kingsbury
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