Matt Russell
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Recent activity by Matt Russell-
Scenario: I often ended up copied in on a Zendesk ticket, I then receive loads of emails which I don't really want. Case: I would like to be able to click a button in the email to remove me from be...
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Is there a way to customize the default message comments that are populated when initiating a merge? I would like to be able to edit what I send in both the ticket I close and the one that I merge...