Matt Russell
-
Total activity8
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes1
-
Subscriptions3
Posts
Recent activity by Matt Russell-
Show full Macro details in Audit Activity (currently they are truncated)
Situation:We are looking for the history of what a macro used to saw in the description/body box as it was changed by an employee previously. We want to bring back the data we had in that box befo...
-
Ability to reconfigure template for merge ticket comments
Feature Request Summary: [Zendesk Support Admins should have the ability to reconfigure the default comments that are offered up during a ticket merge workflow] Description/Use Cases: Our busin...