Charlie Smith
-
Total activity16
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes1
-
Subscriptions6
Posts
Votes on activity by Charlie Smith-
Use ticket assignee ID as a placeholder
We should have the ability to use the ticket assignee's ID as a placeholder in triggers. The only one that we can use is the current user's ID, and that is not always the data that is needed.
-
How do I report on a field value update?
I am trying to set up a report that would show us all tickets where a custom field was updated (and was previously empty). I tried using the 'Changes - new value' but the values are 1, 5, and 10, a...