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Jacob Eiler
Joined Feb 09, 2022
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Last activity Feb 09, 2022
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Latest activity by Jacob Eiler
Jacob Eiler commented,
Community comment Feedback - Ticketing system (Support)
Due to GDPR we need delete tickets "when the data is no longer necessary for the purpose it was originally collected or processed for". In our case that is deleting tickets x days after the issue has been resolved.
We would really like an automation rule to do this instead of having to come up with our own API-based solution.
View comment · Posted Feb 09, 2022 · Jacob Eiler
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