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Wayne Kamiya

Joined May 15, 2023

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Last activity Jun 01, 2023

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ACTIVITY OVERVIEW

Latest activity by Wayne Kamiya

Wayne Kamiya commented,

Community comment Feedback - Reporting and analytics (Explore)

I need this feature as well.   It's been 3 1/2 years since this feature request was posted on Community.   Any idea when it might be implemented?    Our support team does a lot of referring customers to our resources, e.g. Community, and also generates a lot of upsell leads.   It would be very helpful to know all the customer users who were CC'd on the tickets. 

View comment · Posted Jun 01, 2023 · Wayne Kamiya

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Wayne Kamiya commented,

CommentTicket customization

Agree with previous user comments.   We need to apply the custom statuses at least to our different brands, but ideally to groups as well.

View comment · Posted May 15, 2023 · Wayne Kamiya

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