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Wayne Kamiya
Joined May 15, 2023
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Last activity Jun 01, 2023
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Latest activity by Wayne Kamiya
Wayne Kamiya commented,
I need this feature as well. It's been 3 1/2 years since this feature request was posted on Community. Any idea when it might be implemented? Our support team does a lot of referring customers to our resources, e.g. Community, and also generates a lot of upsell leads. It would be very helpful to know all the customer users who were CC'd on the tickets.
View comment · Posted Jun 01, 2023 · Wayne Kamiya
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Wayne Kamiya commented,
Agree with previous user comments. We need to apply the custom statuses at least to our different brands, but ideally to groups as well.
View comment · Posted May 15, 2023 · Wayne Kamiya
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