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Lars Prakken
Joined Mar 08, 2022
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Last activity Jul 13, 2023
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Latest activity by Lars Prakken
Lars Prakken commented,
We are experiencing issues with this feature. Sometimes we _are_ able to redact whatsapp tickets, but sometimes we are not. This is independent of ticket status (open / pending / solved / closed) , it either works or it does not.
View comment · Edited Jul 13, 2023 · Lars Prakken
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Lars Prakken commented,
+1
View comment · Posted Feb 01, 2023 · Lars Prakken
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Lars Prakken commented,
+1 for this. We get quite a lot of complaints from our agents since this update.
View comment · Posted Mar 08, 2022 · Lars Prakken
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