Michael Lorch
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Total activity23
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Last activity
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Member since
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Following0 users
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Votes4
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Activity overview
Latest activity by Michael Lorch-
Michael Lorch commented,
This still has been waiting for 10 years!?!?!? THIS NEEDS TO HAPPEN! Please Zendesk! Any status on the updates?
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Michael Lorch commented,
Andrea Rodriguez (CD Baby) I feel for you on this one. Our help center supports 15 LANGUAGES!!!! This is not really manageable to maintain tbh. Hopefully an update will come soon.
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Michael Lorch commented,
James Rodewig Thank you for this great post! I just have one question, in this process, do we need to manually add the help article URL for every single article we want to get feedback on or will d...
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Michael Lorch commented,
This would be a great feature to have included without having to work on the code, etc..
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Michael Lorch commented,
Totally agree...please include this.
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Michael Lorch commented,
Pulkit Pandey Thanks for getting back to me on this! May you provide further information? I just want the information at the bottom of an article to display the total number of helpful votes, not t...
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Michael Lorch commented,
This is badly needed. With our company supporting 14 languages, we are in the dark on this...
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Michael Lorch commented,
Greg Katechis Hello! I was hoping to do the same thing. However, on home_page.hbs I don't see an h2 in the code. I see an h3 with 'promoted_articles' listed. I've been experimenting to see how to c...
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Michael Lorch created a post,
Hiding downvote totals on article pages
Hello everyone, We are curious to sample only displaying the helpful vote totals on customer facing articles. We want to see if hiding downvotes gets rid of any negative bias or tendency to join a ...
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Michael Lorch commented,
Hello Everyone! How would one add an anchored header but have it display in multiple languages? English is fine but the link is showing up only in English for all languages and want to fix this. A...