Ramona F

Total activity

15
Last activity

September 01, 2022 13:08
Member since

October 22, 2021 12:17
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8
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Activity overview

Latest activity by Ramona F

Ramona F commented, January 19, 2022 15:37
Hi! Can someone from zendesk can confirm if this bug was solved? Zopim channel branding - Tickets created through Zopim are not currently aware of Zendesk brand. Again, we intend to correct that...
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- Ramona F
- Created January 19, 2022 15:37
- 0 votes
Ramona F commented, September 29, 2021 10:05
Hi Dawn! Any update regarding this topic? When we will be able to see the MIN/MAX/AVG chat concurrency per agent, per hour, along with other agent level attributes. Thank you!
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- Ramona F
- Created September 29, 2021 10:05
- 0 votes
Ramona F commented, September 14, 2021 15:37
Hi Dave! For a company where more than 95% of users are created via chat or incoming emails, these notification are a huge annoyance to us and to our customers. I really hope you will find a soluti...
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- Ramona F
- Created September 14, 2021 15:37
- 0 votes

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