SYNETIQ Limited
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Activity overview
Latest activity by SYNETIQ Limited-
SYNETIQ Limited commented,
How do we get this to work with Chat?
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SYNETIQ Limited created a post,
Agent's cant move ticket to other Groups with access to all?
AnsweredHi, When an agent is in a group they have access to those tickets, but they cannot assign to another group if the ticket comes in from the wrong channel. For example Agent A is in Channel A and is ...