Garegin Asatryan

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Messaging Bot Feature Request - Reusable Modules and flows

Hi Lisa!Agreeing on both points Vahe and Isak mentioned, furthermore, an example would be perhaps going into a fallback flow. Let's say there are 50 flows in a chatbot, I'd like to have the option ...

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• Garegin Asatryan
• Created September 05, 2022 13:20
• 0 votes

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Chat Satisfaction

Hi Sarah Darmawan!Thanks for sharing this, it's really helpful. Could you please also tell me if it's possible to do this for only 1 or more departments and leave the rest as the default way goes? ...

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• Garegin Asatryan
• Created August 22, 2022 11:31
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Agent Workspace: Keep content from internal note if changing to public reply

Upvoting this as there are requests from our team as well! 

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• Garegin Asatryan
• Created June 15, 2022 11:43
• 0 votes

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Maintain translated chat transcripts in ticket from Google Translate

This definitely would be a good idea to have, also, being able to save the agents translated responses would be great!

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• Garegin Asatryan
• Created June 14, 2022 10:13
• 1 vote