Brett L
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Total activity102
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Last activity
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Member since
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Following0 users
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Votes73
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Recent activity by Brett L-
@Salvador Vazquez Are you joking? - not been able to filter by 'subject' since August. You've not rolled anything back because the features are not available to filter via 'subject' Can you conf...
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Megan Murray I agree with everything you are saying, but unfortunately, Zendesk really doesn't care for their customers anymore. They have openly admitted that their Dev team are not skilled enoug...
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Is this request just being ignored now?
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Do we have an update on this?
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GrowthDot So why not release a free version, which you no longer update and allows your users to have the choice between a free version which may/may not contain bugs, or a paid-for version which i...
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GrowthDot I understand you need to update the extension, but so do all the other freeware/extensions out there which keep the product free. They definitely don't force payments upon their users ou...
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Salvador Vazquez Can we have an update on the filters being added back?
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Mark Kindy - I can see the filter is no longer available on my Zendesk account. Product Team have confirmed this is the case via DM/Ticket) This is company-wide. So yes, you are mistaken, because y...
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Mark Kindy "This doesn't change the ability to sort or filter a view, or search by parameter." This is literally the update. no one can use those filters anymore because it's been removed.
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In light of the current update(s), I have been looking at alternative products and come across the 'Freshdesk' which directly quotes being better than Zendesk, with much cheaper pricing per agent +...