
Edrolo
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Total activity10
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes2
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Subscriptions4
Activity overview
Latest activity by Edrolo-
Edrolo commented,
I would like to reinstate a user who was previously marked as a spammer. How do I do this?
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Edrolo commented,
We are also having this problem. This is not a change that our users have made - it's happening to lots of them. I've also had some of them check and conversation threading is still turned on. Ca...
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Edrolo commented,
Hi there, Any update on this feature? Something like this so if agents close their laptops or miss x number of calls in a row they are automatically made 'offline' is so important. Has there been...
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Edrolo commented,
We use ZD for 2 way ticketing and it is making calculating FRT accurately hard. Can someone help me devise a query to cover our 2 scenarios? 1: Ticket submitted by End User which we reply to (this...