
Aileen Donegan
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Recent activity by Aileen Donegan-
Echoing some comments above, with the deprecation of the Ticket Redaction app, will you have a solution in place for redacting text/attachments from internal comments posted as the result of a tick...
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I've love to see this too. Is there an update here? We'd love a better way to highlight customer text in chat bot exchanges.
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Hey folks, any update on this? Would love to see a find and replace feature for Zendesk Guide.
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Hey Chris Drylie, is there any update on this? I would also like this to be improved as it's confusing and off putting.
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Yes, I would also like this to be improved as it's confusing and off putting.
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Would love a solve for this one as well. We have many different groups, but the Group doesn't get attributed to follow-up tickets, so we can't send follow-ups 'back' to the group it belongs to. If ...
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Would love to see a Zendesk + YouTube integration - we'd prefer not to use a third party app.
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Hey John! A custom field we'd love to add to the widget would be something like 'trending topics'. For example, if there's a widespread bug or outage in our product and a lot of customers report it...
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All good now, Amisha Sharma got this fixed :)
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You are awesome Amisha Sharma - it's fixed :) Thank you!