Aileen Donegan
-
Total activity41
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes8
-
Subscriptions16
Comments
Recent activity by Aileen Donegan-
Hey folks, any update on this? Would love to see a find and replace feature for Zendesk Guide.
-
Hey Chris Drylie, is there any update on this? I would also like this to be improved as it's confusing and off putting.
-
Yes, I would also like this to be improved as it's confusing and off putting.
-
Would love a solve for this one as well. We have many different groups, but the Group doesn't get attributed to follow-up tickets, so we can't send follow-ups 'back' to the group it belongs to. If ...
-
Would love to see a Zendesk + YouTube integration - we'd prefer not to use a third party app.
-
Hey John! A custom field we'd love to add to the widget would be something like 'trending topics'. For example, if there's a widespread bug or outage in our product and a lot of customers report it...
-
All good now, Amisha Sharma got this fixed :)
-
You are awesome Amisha Sharma - it's fixed :) Thank you!
-
Hey Amisha Sharma, In Agent Workspace Command + Delete (Mac) deletes the entire line in email, but if it's a chat, it only deletes the last letter. Can this be fixed? Command + Delete that can wor...
-
Yeah, I would also like to see the possibility of hyperlinks in Chat. In Email, links look great, but when switching to Chat in Agent Workspace, they are between brackets.