Tyler Rutledge
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Total activity22
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Last activity
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Member since
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Following1 user
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Followed by0 users
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Votes9
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Activity overview
Latest activity by Tyler Rutledge-
Tyler Rutledge commented,
Hello Tipene Hughes! I apologize for missing your previous reply and ticket about this. I would still appreciate the support on this request and our account assumption is enabled. Is it possible we...
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Tyler Rutledge commented,
Hello Tipene Hughes! Thanks for the support on this! I got this working but the same problem exists with this script. When I implement your suggested script, the fields are hidden correctly. Access...
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Tyler Rutledge commented,
We have this working perfectly on many forms but when we use a URL to pre-fill certain fields on the form, the code to hide other fields stops working. Example of code we use: if(ticketForm == 441...
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Tyler Rutledge commented,
https://support.zendesk.com/hc/en-us/articles/4408830888730/comments/4408848918298 We also need a solution for this. Can this app be used to set support address that ticket confirmation's come from...
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Tyler Rutledge commented,
https://support.zendesk.com/hc/en-us/community/posts/4409217617306/comments/4409247512474 I typed out this whole post before realizing a target version existed. Either way, maybe this post will hel...
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Tyler Rutledge commented,
Adding my support for this feature. We just rolled out satisfaction surveys all around our company and it's quite the needless blow to find that agents can't rate tickets. So many of our staff mem...
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Tyler Rutledge commented,
Adding my +1 to this request. "Attachment - exists / doesn't exist" should be an option natively within Zendesk. Our use case is simple: a specific form requires the addition of an attachment for t...