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Sara
Joined Oct 16, 2021
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Last activity Oct 16, 2021
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Latest activity by Sara
Sara commented,
CommentReporting for Talk
Hello! I want to be able to see the information in real-time per agent.
- Amount of calls in queue total and per agent.
- Status and time spent in this status
- Previous Status and time spent in this status
- Total amount of declined and missed by agent calls this day when Active
How can I modify the dashboard to be able to see this data?
View comment · Posted Sep 10, 2021 · Sara
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