John Ritterbush

1. Web Widget
2. Web Widget (Classic) documentation
3. Advanced customization of Web Widget (Classic)

Is there any way to change the title on the contactOptions view? I do not see anything documented and only see screenshots with "Help" as the text.      

• View comment
• John Ritterbush
• Created July 01, 2022 19:19
• 0 votes

1. Web Widget
2. Web Widget (Classic) documentation
3. Using Web Widget (Classic) to embed customer service in your website

Is there a way to control which view to open in the widget? Basically we would like for a way to use external links in our app to open different views directly. So a "Live Chat" button that opens d...

• View comment
• John Ritterbush
• Created June 29, 2022 20:15
• 0 votes

1. Web Widget
2. Web Widget (Classic) documentation
3. Using Web Widget (Classic) to embed customer service in your website

Jimmy you might try setting the helpCenter suppress option: helpCenter: {suppress: true} With contactOptions set and that suppress on, I was able to get the widget to open with the ticket and chat ...

• View comment
• John Ritterbush
• Edited June 29, 2022 20:15
• 0 votes