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Molly Short

Joined Oct 16, 2021

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Last activity Jun 07, 2022

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ACTIVITY OVERVIEW

Latest activity by Molly Short

Molly Short commented,

Community comment Feedback - Apps and integrations (Platform)

@... yes! Something just like that in the Out of Office app would be super helpful.

View comment · Posted Oct 07, 2021 · Molly Short

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Molly Short commented,

Community comment Feedback - Apps and integrations (Platform)

+1 To @... request.

 

Additionally, would be nice if there was a visual notification for agents when OOO is set. Currently it's easy for agents to forget to set themselves as available, as there is no reminder upon login or any visual difference in the UI.

 

Something like Slack's feature that asks if you want to set yourself to active when you navigate back to it after setting yourself away would be super helpful!

 

View comment · Posted Oct 01, 2021 · Molly Short

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