Fabien Diakhate
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Total activity9
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Last activity
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Activity overview
Latest activity by Fabien Diakhate-
Fabien Diakhate created a post,
How do i show agents related custom object records?
SO I am able to set up a custom object, and its relationships to user. I am able to create custom object records via integration. How do i show agents the related custom records in Zendesk ????? Am...
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Fabien Diakhate created a post,
Need ability to manually refresh the data presented in Salesforce app as an Agent
As an Agent, i need ability to refresh the data presented in the Salesforce app. I should be able to do it in multiple situations: i have the data i need from the customer (confirmed serial number...
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Fabien Diakhate commented,
Can you please add ability for agent to refresh the data presented? I dont want to keep pinging Salesforce due to API calls limits. I want 1 initial pull, then if i gathered more info / or updated ...
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Fabien Diakhate commented,
WHere do i find the instructions to setup that Custom objects app ???The link doesnt work for me: https://support.zendesk.com/hc/en-us/community/posts/4409216975130 . I get a "not authorized to vie...