Brandon Hawker
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Activity overview
Latest activity by Brandon Hawker-
Brandon Hawker created a post,
Android Support SDK - initializing on-demand rather than application startup
I see this note in the documentation: "You can initialize the Support SDK in your Application subclass, in an Activity, or anywhere you have access to a Context. Zendesk recommends initializing as ...
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Brandon Hawker commented,
Upon further testing this may only be happening in one of our Zendesk projects/environments and not the other.
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Brandon Hawker commented,
Eric Nelson following up on this issue, I was also able to replicate from the bug going from SDK version 5.5 -> 6.0. Some more details on the issue: - Conversations that have at least one support a...
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Brandon Hawker commented,
5.3.0 There's no signature in the ZDKRequestProvider header for getUpdatesForDevice, but I can access it it turns out.
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Brandon Hawker commented,
Ah, thanks Rafael. I'm on an older version of an SDK which doesn't have that functionality so I missed it (can't upgrade right now due to a bug).
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Brandon Hawker created a post,
What data populates the unread indicator for a ticket?
Hello, We leverage the Support SDK on iOS to present the ticket requests. How is the data sourced for determining when to show the unread ticket indicator for the user (dot on the left side)? Is th...
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Brandon Hawker commented,
Bummer. Thanks, you can close this ticket.
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Brandon Hawker commented,
Thank you Christopher. Is there a method to dynamically set these strings in code based on certain conditions? For example, depending on how the user enters ticket creation in the app, I might wan...
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Brandon Hawker created a post,
Can I override view controller title when requesting UI?
I'm on version 5.3 of the iOS SDK. I'd like to set my own title when pushing Zendesk UI onto my navigation controller, but when I try to update the title of the view controller returned by RequestU...