Leslie Bailey

Thank you, Shawna James. I know PM teams like to have the full story. Specifically, I am looking for the vote count on the post list to include votes from the comments. Currently, the vote count is only for the original post: it does not include comments. If the vote count was changed to include votes on comments that would help community members get a better indication of the engagement for a post, possibly encouraging more engagement, but - at a minimum - providing the information the member needs to decide whether or not to click on that post. 

If there is some way for me to upvote this enhancement, I would be happy to do that. 

When you look at the vote count on the post listing, the count only includes the votes for the original post. It does not include votes on the comments of the post.

It seems like the count should include the votes from the comments. Very often, people are upvoting/downvoting comments and not the original post, which was a basic question.

Is there a way to control how the votes are counted?

Feature Request Summary: 

I would like to be able to configure the email notification sent to users after awarding a badge in our community channel. We would like to be able to control the text and subject of the email and have the ability to use variables (like user name and such).

Description/Use Cases: 

We have multiple communities and multiple milestone badges. We grant badges after 5/10/20 posts and the same for comments. We may add more badging. When we award a badge, a generic email is sent to the user. The email text doesn’t generate the thankfulness or excitement we feel when granting these badges. While I understand that the description is in the email and this may be thought of as a way to show this excitement, the description is also shown in the community, so we wanted the description to be short and sweet, not a long-winded celebration.

Business impact of limitation or missing feature:

This enhancement would allow our business to brand our community in a fundamental way, using our terminology and promoting our culture via emails that celebrate community user engagement. We believe that it would increase engagement and client satisfaction.