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Andy Be.
Joined Jan 03, 2023
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Last activity Oct 04, 2024
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Latest activity by Andy Be.
Andy Be. commented,
Emily Carlson We are using a custom theme without issue. The functionality has more to do with backend database structure than front end styling.
We signed up for the EAP on 9/25 and were accepted same/next day, but the functionality didn't show up in our Guide article interface until mid-morning on 10/3, so I would first assume there's just a processing delay rather than a compatibility issue, and give it a few days.
View comment · Posted Oct 04, 2024 · Andy Be.
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Andy Be. commented,
This is a wonderful update, particularly for browsing and resource workflow efficiency.
- Is there a way to suppress secondary/tertiary placements?
- in internal search results
- in external search results
- Or, is it possible to re-title secondary/tertiary placements?
We are a single-brand, multi-line, many model support group. I need to be able to recreate the same content (which applies to multiple models within a product line) in each model section, without entirely borking internal/external searchability.
Currently, it appears that the same article title will be reproduced, with only the location breadcrumb as differences. This is expected based on described functionality, but results in 5-7 of the same article in internal search results and, I assume, will eventually split external search ranking between the duplicates, resulting in lower SEO.
View comment · Posted Oct 03, 2024 · Andy Be.
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Andy Be. commented,
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Francis Casino Any updates on how to access image assets already uploaded to the related help center as images for bot messages?
View comment · Posted Aug 01, 2024 · Andy Be.
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