Jira-Bot

1. Apps and integrations
2. ...
3. Slack integration
4. Understanding, installing, and configuring the Slack for Zendesk Support integration

I just updated the integration a few days ago, and it seems to work with a small problem. All updates to existing tickets are put in a thread in Slack, and it makes the updates look quite confusing...

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• Jira-Bot
• Created March 15, 2023 09:56
• 0 votes

1. Apps and integrations
2. ...
3. Slack integration
4. Creating and managing triggers for Slack

I have changed my Zendesk agent's name and email address, and now I want this name change to show in the Slack interaction. But this is not happening. The account's old name keeps showing in the Sl...

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• Jira-Bot
• Created March 10, 2023 12:04
• 0 votes

1. People
2. ...
3. End users and organizations
4. Creating organizations

How do I unfollow this SPAM infested thread? Don't want more such emails as the above. Never mind. I found out! :P

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• Jira-Bot
• Edited December 01, 2021 07:42
• 0 votes