
Mags
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Activity overview
Latest activity by Mags-
Mags commented,
Hi Jupete, thank you for your response. I didn't raise a support ticket as upon further review on your support pages I came across this article Why do emails thread to the wrong ticket? – Zendesk ...
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Mags commented,
Hi, looking for assistance. We recently sent two seperate emails using Outlook copying one of our Zendesk support groups. As the email content was templated, for the second email, we deleted the ...