jonathan.hebert1235

Hello, Aubree and Zendesk support.

I am still experiencing issues using Grammarly within the Agent Workspace in Zendesk. Most often, the issues related to Grammarly getting confused about spaces. Sometimes the space that should be between two words is removed. Usually, when this happens, the missing space will be perceived by Grammarly, but when the option to correct this is clicked, nothing happens, and a space does not separate the two words. 

Do you know if this is a known issue, and if so, are you aware of a fix for this bug?

I am using a Mac with the following:

• Mac OS - 13.0.1 v(22A400)
• Chrome - Version 107.0.5304.110 (Official Build) (x86_64)
• Zendesk - Version: 16137 (836cc08b5ff0a9217564f358fc1146d46d7aa4ad)
• Grammarly Chrome extension - Version 14.1087.0
   
   
• Grammarly Desktop for Mac - Version 1.15.2.0

 

Thank you