Franck BADIN

1. Explore
2. ...
3. Writing formulas
4. Working with earliest and latest date functions

Hello, We are using Zendesk Enterprise for technical support. We have around 25% of our tickets that are automaticaly closed after some rules because the customer never reply to us, also when we pr...

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• Franck BADIN
• Created January 17, 2023 12:56
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request: Add a placeholder about the previous status before the change is made

We are interested in this feature.

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• Franck BADIN
• Created July 08, 2022 08:17
• 0 votes

1. Support
2. ...
3. Multiple language support
4. Detecting an end user's language from an email message

Hello, I have a question about automatic language detection when a new user is created automatically from an request received by E-mail. We do not have German as a localized language in our Zendesk...

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• Franck BADIN
• Created August 18, 2021 08:21
• 0 votes