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Paz

Joined Oct 25, 2023

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Last activity Oct 25, 2023

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Paz commented,

CommentService Level Agreements (SLA), macros, and CSAT

Is it possible to answer the survey once the ticket is closed? Survey is sent once the ticket is solved but can user answer it if the ticket is closed?

 

View comment · Edited Oct 25, 2023 · Paz

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