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Jeremy Gregory

Joined Oct 16, 2021

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Last activity Aug 22, 2023

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ACTIVITY OVERVIEW

Latest activity by Jeremy Gregory

Jeremy Gregory commented,

Community comment Developer - Zendesk APIs

This issue is driving me nuts! I've moved to messenger from the classic webWidget and get this same error. I've tried several solutions to no avail. Copied and pasted from Zendesk admin and added additional script to satisfy the error. This is what I get for moving to Messenger too soon, huh?

 

View comment · Posted Aug 22, 2023 · Jeremy Gregory

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Jeremy Gregory commented,

Community comment Discussion - Tips and best practices from the community

I just checked, and it seems to be working still. Sorry they screwed you over. Hopefully they won't mess with the css/jquery hack. 

View comment · Posted May 30, 2023 · Jeremy Gregory

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Jeremy Gregory commented,

Community comment Discussion - Tips and best practices from the community

I was struggling to find an already created solution. This solution was a good idea. I've built upon it a bit. Fortunately, jQuery plays nice with Zendesk. Hope this helps someone else out.

CSS (style.css)

.zoomMe{ cursor: pointer; }
.zoomMe:hover{ opacity: .7; }
.zoomMe.zoomed{
  position: absolute;
  z-index: 3;
  width: 1800px !important;
  left: -50px !important;
  border: 1px solid #ddd;
  box-shadow: 0px 8px 15px rgba(0,0,0,.3);
  transition: all 1s;
  opacity: 1 !important;
}


# JS (script.js)


$(function(){
    $(".zoomMe").on("click", function(){
    $(this).toggleClass("zoomed")
  })
});

HTML (article page)
Wherever you've used an image, just go into the HTML and add the class "zoomMe"

 

 

 

View comment · Posted Dec 16, 2022 · Jeremy Gregory

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Jeremy Gregory commented,

CommentWeb Widget (Classic) documentation

Racking my brain (and banging my head on the desk). I cannot find a solution to this issue.

I have the Web Widget installed on our site, but I want to have a welcome message, instead of just a search for articles. The only way I can see to do this is prepopulate the search terms to display "Top results". I'm only going to have one result for the welcome message, because I added a label.

Question... Is there ANY WAY to automatically have the written article populated when they initialize the Help Widget?

View comment · Posted Aug 08, 2021 · Jeremy Gregory

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