Abby
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Last activity
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Activity overview
Latest activity by Abby-
Abby commented,
I'm curious about the improvement to missed chat reliability-- what may have previously been inaccurate that's been improved? Can I have more context to this release?
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Abby commented,
I agree with the above comments. The recommendation to create unique views based on groups/requester/subject lines to replace the sorting feature doesn't make sense when the Zendesk side bar limits...